Understanding Skill vs Will | Online Training
Everyone will run into a performance issue at some point in their professional careers. Either they don’t have the necessary skill or are not motivated to keep going. Sometimes it can even be both! If productivity has slipped, there may be a performance management issue to be dealt with. This course has been designed to help you recognise what the issue may be and deal with it in an appropriate way.
• Identify whether a performance issue is due to a skills gap or a lack of will so the correct actions can be taken• Use the ‘Skill/Will’ matrix to identify the best management approach so employees are suitably assisted• Take appropriate steps to rectify an employee’s skill or will gap so they remain focused and productive
This course contains vital performance management techniques that will help you identify the reason for the issue, introduce you to the ‘Skill/Will’ matrix, and help you recognise the steps you need to take to assist your employees properly.
This people management course is suitable for those in a leadership or management position in a business of any size.
Everyone has the right to learn and learner need can vary demanding on environment or disabilities. This course comes with transcripts so people have text options for an media, subtitles for all videos and is screen reader friendly with alternative text.We take a number of steps to ensure visuals and navigation is easy for your people. For more information on the steps we take for accessibility check out how we make our courses.
