Building Rapport | Online Training
To be great at selling, you need to be able to connect with your customers or clients. But it isn’t easy to build relationships with people straight away. If you need to find a way to connect with customers quickly, you can do that by building and using rapport. Rapport building is a skill that anyone can learn. It might take some practice, but anyone can learn to build an emotional connection with others.
• Define what rapport is• Explain why rapport is important in sales• Implement rapport-building tips
This online training course will help you to define rapport so you can use it effectively, and explain why rapport is so important for sales. It’ll also show you how to implement rapport-building tips to boost your sales success.
This course is a key one from our collection of sales skills training courses. It’s for anyone who needs to build relationships as part of their job, or improve their sales techniques. Being able to use rapport will help you to establish and maintain customer relationships, and encourage sales.
Everyone has the right to learn and learner need can vary demanding on environment or disabilities. This course comes with transcripts so people have text options for an media, subtitles for all videos and is screen reader friendly with alternative text.We take a number of steps to ensure visuals and navigation is easy for your people. For more information on the steps we take for accessibility check out how we make our courses.
