Client Interaction Test
This test measures the candidate's ability to work with a number of clients, meeting client demands and interacting with them professionally. The test covers several subject areas:
MS Office
Assesses the candidate's proficiency in using Microsoft Office applications such as Word, Excel, and PowerPoint.
Project and Time Management
Evaluates the candidate's ability to manage projects and prioritize tasks effectively.
Customer Service
Tests the candidate's knowledge of customer service principles and their ability to handle customer inquiries and complaints.
Marketing Concepts
Assesses the candidate's understanding of basic marketing concepts and their ability to apply them in a business setting.
E-mail Etiquette
Evaluates the candidate's ability to communicate professionally and effectively via email.
This test can be used to evaluate the performance potential of candidates for the following positions: Customer Support Agent, Registered Representative, or Customer's Broker.