Skills Council of Canada

Assessment to determine skill gaps

Deputy City Clerk

Test Description

This test measures the candidate's proficiency in planning, organizing, and directing an efficient operation; ability to deliver high quality service to customers; and communication skills, accounting knowledge, and accuracy. The test covers several subject areas:

Accounting and Bookkeeping Principles

This section of the test assesses the candidate's knowledge of basic accounting principles and bookkeeping practices.

MS Office

This section of the test evaluates the candidate's proficiency in using Microsoft Office applications, including Word, Excel, and PowerPoint.

Business Communication

This section of the test measures the candidate's ability to communicate effectively in a business setting, including writing professional emails and memos.

E-mail Etiquette

This section of the test assesses the candidate's knowledge of proper email etiquette, including formatting, tone, and content.

Office Filing

This section of the test evaluates the candidate's ability to organize and maintain physical and digital files in an office setting.

10-Key Data Entry

This section of the test measures the candidate's speed and accuracy in entering numerical data using a 10-key keypad.

It can be used to assess the performance potential of candidates for the following positions: Document Control Clerk, Office Service Clerk, and Payroll Clerk.

Each assessment provides an overview of your job role skills. This includes the essential, soft and technical skills? Assessments can be customized to create more difficult, complex evaluations.

What are the essential skills?

Strong organizational skills
Attention to detail
Excellent communication skills
Ability to multitask
Proficiency in computer software and technology
Knowledge of legal and regulatory requirements
Ability to work independently and as part of a team
Strong problem-solving skills
Ability to maintain confidentiality
Flexibility and adaptability to changing priorities and deadlines

What are the soft skills?

Communication skills
Attention to detail
Time management
Interpersonal skills
Adaptability
Problem-solving skills
Organizational skills
Customer service skills
Teamwork
Professionalism

What are the technical skills?

Proficiency in Microsoft Office Suite
Knowledge of electronic records management systems
Ability to operate office equipment such as copiers, scanners, and printers
Familiarity with parliamentary procedure and meeting management
Understanding of local government processes and procedures
Experience with agenda preparation and meeting minutes
Strong organizational and time management skills
Attention to detail and accuracy in data entry and record keeping
Ability to maintain confidentiality and handle sensitive information
Excellent written and verbal communication skills

Why is an assessment important?

Assessments are important for many reasons, both in educational and professional settings. Here are some of the key reasons why assessments are important:

Measure Learning: Assessments are used to measure the level of learning that has occurred, allowing instructors and employers to identify strengths and weaknesses in a student or employee's knowledge and skills.
Identify Gaps: Assessments can also help identify gaps in learning or performance, allowing instructors and employers to provide targeted support and resources to address those gaps.
Evaluate Effectiveness: Assessments can help evaluate the effectiveness of teaching methods, training programs, or learning materials, allowing instructors and employers to make data-driven decisions to improve their offerings.
Provide Feedback: Assessments provide valuable feedback to both students and employees, helping them understand their progress and identify areas for improvement. This feedback can motivate individuals to work harder and achieve their goals.
Support Decision Making: Assessments can also be used to support decision-making processes, such as hiring decisions or admission to academic programs.
Standardize Processes: Assessments help standardize processes and ensure that all students or employees are evaluated using the same criteria, making it easier to compare results across individuals or groups.

Improved Hiring Efficiency

Customizable assessments, companies can efficiently and effectively evaluate candidates' skills, knowledge, and abilities, reducing the time and resources required for hiring.

Accurate Candidate Evaluation

Comprehensive testing and assessment platform provides accurate and objective insights into candidates' skills, knowledge, and abilities, enabling companies to make informed hiring decisions based on objective data.

Customizable Assessments

Platform allows companies to create and customize assessments tailored to their specific job requirements and skill sets, ensuring that they are evaluating candidates based on the skills that are most critical to their business.

Enhanced Employee Performance

Platform includes a range of assessments and training programs designed to improve employee skills and knowledge, helping companies build a more skilled and capable workforce. By identifying skill gaps and providing targeted training, companies can improve employee performance and productivity.

Accurate Results

Proprietary algorithm guarantees that your assessments are accurate and unbiased, eliminating any potential for human error or bias. This means that you can confidently make informed decisions about your candidates, knowing that the results are based solely on their skills and abilities.

Access Pre-Paid Assessments

At Skills Council of Canada, we're dedicated to empowering individuals from vulnerable communities to realize their career aspirations. Part of our commitment includes providing access to job-role and subject-based assessments to identify and address skill gaps. We deliver these services exclusively through our partner organizations that serve vulnerable populations. To avail of these pre-funded services, your organization needs to partner with us and demonstrate your commitment to serving vulnerable communities in need of support.

Become a partner