Test Description
This test measures the candidate's communication skills, interpersonal skills, and ability to work effectively in installing, configuring, and troubleshooting hardware and software problems. The test covers several subject areas:
Networking Essentials
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PC Hardware
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System Administration for Windows and Macintosh OS
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Front Desk Skills
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Customer Service
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It can be used to evaluate the performance potential of candidates for the following positions: Network Administrator, Computer Technician, Systems Administrator, Network Engineer, Desktop Support, Customer Service Representative, and Technical Support.