This test measures the candidate's ability to handle correspondence and to organize contact between sales staff and customers, while maintaining customer records and keeping track of visits and sales, etc.
Subject Areas
Accounting and Bookkeeping Principles
Sales and Human Resources
MS Office Simulation (Excel, Outlook, PowerPoint, Word)
Positions Evaluated
Field Support Manager
Field Staff Supervisor
Field Support Representative
Each assessment provides an overview of your job role skills. This includes the essential, soft and technical skills? Assessments can be customized to create more difficult, complex evaluations.
What are the essential skills?
Leadership
Communication
Problem-solving
Time management
Technical knowledge
Customer service
Training and development
Attention to detail
Adaptability
Teamwork
What are the soft skills?
Communication skills,
Leadership skills,
Problem-solving skills,
Time management skills,
Interpersonal skills,
Adaptability,
Customer service skills,
Conflict resolution skills,
Teamwork skills,
Attention to detail.
What are the technical skills?
Troubleshooting hardware and software issues
Knowledge of networking protocols and configurations
Familiarity with operating systems such as Windows and Linux
Ability to diagnose and repair computer systems
Understanding of mobile device management and support
Proficiency in configuring and maintaining servers
Knowledge of virtualization technologies
Familiarity with cloud computing platforms
Ability to manage and maintain databases
Understanding of cybersecurity best practices and protocols
Why is an assessment important?
Assessments are important for many reasons, both in educational and professional settings. Here are some of the key reasons why assessments are important:
Measure Learning: Assessments are used to measure the level of learning that has occurred, allowing instructors and employers to identify strengths and weaknesses in a student or employee's knowledge and skills.
Identify Gaps: Assessments can also help identify gaps in learning or performance, allowing instructors and employers to provide targeted support and resources to address those gaps.
Evaluate Effectiveness: Assessments can help evaluate the effectiveness of teaching methods, training programs, or learning materials, allowing instructors and employers to make data-driven decisions to improve their offerings.
Provide Feedback: Assessments provide valuable feedback to both students and employees, helping them understand their progress and identify areas for improvement. This feedback can motivate individuals to work harder and achieve their goals.
Support Decision Making: Assessments can also be used to support decision-making processes, such as hiring decisions or admission to academic programs.
Standardize Processes: Assessments help standardize processes and ensure that all students or employees are evaluated using the same criteria, making it easier to compare results across individuals or groups.
Improved Hiring Efficiency
Customizable assessments, companies can efficiently and effectively evaluate candidates' skills, knowledge, and abilities, reducing the time and resources required for hiring.
Accurate Candidate Evaluation
Comprehensive testing and assessment platform provides accurate and objective insights into candidates' skills, knowledge, and abilities, enabling companies to make informed hiring decisions based on objective data.
Customizable Assessments
Platform allows companies to create and customize assessments tailored to their specific job requirements and skill sets, ensuring that they are evaluating candidates based on the skills that are most critical to their business.
Enhanced Employee Performance
Platform includes a range of assessments and training programs designed to improve employee skills and knowledge, helping companies build a more skilled and capable workforce. By identifying skill gaps and providing targeted training, companies can improve employee performance and productivity.
Accurate Results
Proprietary algorithm guarantees that your assessments are accurate and unbiased, eliminating any potential for human error or bias. This means that you can confidently make informed decisions about your candidates, knowing that the results are based solely on their skills and abilities.
Access Pre-Paid Assessments
At Skills Council of Canada, we're dedicated to empowering individuals from vulnerable communities to realize their career aspirations. Part of our commitment includes providing access to job-role and subject-based assessments to identify and address skill gaps. We deliver these services exclusively through our partner organizations that serve vulnerable populations. To avail of these pre-funded services, your organization needs to partner with us and demonstrate your commitment to serving vulnerable communities in need of support.
