Skills Council of Canada

Assessment to determine skill gaps

General and Operations Manager

Test Description

This test measures the candidate’s ability to implement and review operational policies and procedures, oversee staffing including hiring, scheduling, performance evaluation, and attendance and termination, oversee budgeting and review financial statements in order to improve efficiency, coordinate and provide guidance to different departments such as Sales, Marketing, or Customer Service.

Subject Areas

Accounting and Bookkeeping Principles (US)
Business Communication
Customer Service
Leadership Skills
Management Skills
MS Office 2016 (Excel® and Outlook® Simulations)
Project Management
Team Management

Positions

It can be used to evaluate the performance potential of candidates for the following positions: Business Manager, Operations Director, and Chief Operating Officer.

Each assessment provides an overview of your job role skills. This includes the essential, soft and technical skills? Assessments can be customized to create more difficult, complex evaluations.

What are the essential skills?

Leadership
Communication
Strategic thinking
Problem-solving
Decision-making
Financial management
Project management
Time management
Team building
Adaptability

What are the soft skills?

Leadership
Communication
Problem-solving
Decision-making
Time management
Adaptability
Teamwork
Conflict resolution
Strategic thinking
Emotional intelligence

What are the technical skills?

Budget management
Project management
Strategic planning
Performance evaluation
Risk assessment
Quality control
Resource allocation
Supply chain management
Data analysis
Leadership and team management

Why is an assessment important?

Assessments are important for many reasons, both in educational and professional settings. Here are some of the key reasons why assessments are important:

Measure Learning: Assessments are used to measure the level of learning that has occurred, allowing instructors and employers to identify strengths and weaknesses in a student or employee's knowledge and skills.
Identify Gaps: Assessments can also help identify gaps in learning or performance, allowing instructors and employers to provide targeted support and resources to address those gaps.
Evaluate Effectiveness: Assessments can help evaluate the effectiveness of teaching methods, training programs, or learning materials, allowing instructors and employers to make data-driven decisions to improve their offerings.
Provide Feedback: Assessments provide valuable feedback to both students and employees, helping them understand their progress and identify areas for improvement. This feedback can motivate individuals to work harder and achieve their goals.
Support Decision Making: Assessments can also be used to support decision-making processes, such as hiring decisions or admission to academic programs.
Standardize Processes: Assessments help standardize processes and ensure that all students or employees are evaluated using the same criteria, making it easier to compare results across individuals or groups.

Improved Hiring Efficiency

Customizable assessments, companies can efficiently and effectively evaluate candidates' skills, knowledge, and abilities, reducing the time and resources required for hiring.

Accurate Candidate Evaluation

Comprehensive testing and assessment platform provides accurate and objective insights into candidates' skills, knowledge, and abilities, enabling companies to make informed hiring decisions based on objective data.

Customizable Assessments

Platform allows companies to create and customize assessments tailored to their specific job requirements and skill sets, ensuring that they are evaluating candidates based on the skills that are most critical to their business.

Enhanced Employee Performance

Platform includes a range of assessments and training programs designed to improve employee skills and knowledge, helping companies build a more skilled and capable workforce. By identifying skill gaps and providing targeted training, companies can improve employee performance and productivity.

Accurate Results

Proprietary algorithm guarantees that your assessments are accurate and unbiased, eliminating any potential for human error or bias. This means that you can confidently make informed decisions about your candidates, knowing that the results are based solely on their skills and abilities.

Access Pre-Paid Assessments

At Skills Council of Canada, we're dedicated to empowering individuals from vulnerable communities to realize their career aspirations. Part of our commitment includes providing access to job-role and subject-based assessments to identify and address skill gaps. We deliver these services exclusively through our partner organizations that serve vulnerable populations. To avail of these pre-funded services, your organization needs to partner with us and demonstrate your commitment to serving vulnerable communities in need of support.

Become a partner